Tuesday, January 06, 2009

Pushing United Healthcare

I intend to write up a whole post about how to push at your insurance company.

Another two or three hours total on the phone today, with three different people. Got to the Rapid Resolution Specialist's supervisor, who contacted *her* supervisor, who got my claim to a claims manager (I know have a claim number) who ASSURES me that it will be resolved and PAID tomorrow morning at the latest.

Then they will CALL my medical provider, tell them the checks have been cut, and give them the check numbers.

This is what they SAY.

They've also told me "Don't call us, we'll totally call you!"

Ha ha ha. Yeah right, do you think I made it this far by listening to that rule?

If I don't hear from them by 9am tomorrow, I get to call and do it all over again.

I get further along every time.

Fucking asshats.

You know what? That persistence thing... about how 90% of succeeding as a writer is persistence? That rule applies to living, too. And all the things involved in it.

Good news is, after dealing with UHC, the idea of battling to get a $15 charged knocked off my Verizon bill was small potatoes. Called them immediately after and got the $15 credited to my bill.

I think I'm starting to become a brutal woman in some of those 21st century skills that have replaced the ability to wield a big sword and hit people with it.

Granted, I want to be good at that too.

You never know when you'll need a big sword.

1 comments so far. Got something to say?

FrankiePebbles said...

I just discovered you're in my favourites list. Must be because you're brutal. Like me.

Women MUST be brutal in order to survive. Go and smash their selfish heads!